Responsible Gaming

Responsible Gaming

The first step to enjoying the world of entertainment and income is maintaining mental health and life balance. We are committed to building a safe and conscious environment for you.

Your Control Tools

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Capital Management

Before starting, always define an amount you can afford to lose without affecting your life.

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Voluntary Break

If you feel you're losing control, use temporary suspension or self-exclusion systems.

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Reporting Transparency

Periodically reviewing your activity history helps you have a realistic view of your performance.

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Self-Assessment

Use standard tests to measure the health level of your behavior.

10 Safe Commandments

#1

The goal is only entertainment, not a way to pay debts.

#2

Never play with money meant for essential expenses.

#3

Set time limits and stick to them strictly.

#4

Avoid activity when angry or sad.

#5

Do not chase losses; this path leads to bigger failures.

#6

Maintain balance and do not sacrifice your social relationships.

#7

Learn how the game works before starting.

#8

Never play to escape real-life problems.

#9

Alcohol and substances negatively affect decision-making processes.

#10

If it's no longer fun, leave the game immediately.

Self-Assessment Questionnaire

Be honest with yourself; if you answer β€œYes” to more than 3 points, you might need help:

Do you risk larger amounts to cover previous losses?

Do you use family or work time for gaming?

Have you ever borrowed money from others to play?

Has gaming ever caused insomnia or anxiety for you?

Do you try to hide your activity from others?

Myths vs Reality

❌ Myth: I can predict the next result.
βœ… Reality: In most online games, results are completely random (RNG).
❌ Myth: If I've lost a lot, it must be my turn to win now.
βœ… Reality: Each round is an independent event with no connection to previous results.

Global Support Resources

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Helping a Friend

If you notice behavioral changes in those around you, talk kindly and provide support resources.

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Global Support Resources

XCOINO Support

If you need more guidance, the support team is ready to offer consultation.

We are by your side to ensure a safe experience.

πŸ“© Contact Support